Reference

Understand Your Rights Before You Start

These legal terms govern how your bo44 account works, what you agree to when you open one, and how we handle your information.

Account eligibility by local lawbKash, Nagad, Rocket payment scopeData handling and retention policyBangladesh-applicable terms only
bo44 Understand Your Rights Before You Start
HOW WE HANDLE THIS

Account Security and Data Practices at bo44

We collect only the account data needed to run your wallet, process your bKash, Nagad, or Rocket transactions, and verify your identity when required. We do not sell your data to third parties. Retention periods follow what the policy applicable to your region requires — no longer.

Data We Hold

We store your registered mobile number, transaction records, and account activity logs. No card data is held because all payments move through mobile wallets only.

Cookie Use

We use session and analytics cookies to keep your account login active and to understand how the platform is used. You can adjust cookie settings in your browser at any time.

Account Security

Login is protected by OTP sent to your registered mobile number. If you notice an unrecognised session, change your credentials immediately and contact support.

Requesting Changes

To request a correction or deletion of your personal data, contact us via email with your account mobile number. We action verified requests within the timeframe our applicable policy requires.

LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you have a question about these terms, your account rights, or how a specific transaction was processed through bKash, Nagad, or Rocket, our support team handles these directly. Raise a legal or account query through any of the three channels below and we will respond with the relevant policy detail.

Live Chat Open the chat widget in your account dashboard. This is the quickest path for questions about account eligibility, transaction disputes, or policy clarifications.
Email Support Write to our support address for formal policy queries or documentation requests. Include your registered mobile number so we can locate your account quickly.
Account Help Section The Help section inside your account lists policy documents, terms versions, and wallet-specific FAQs covering bKash, Nagad, and Rocket transactions in one place.

Common Questions About bo44 Legal Terms

These are the questions we hear most often about account terms, eligibility, and your rights as an account holder. If yours is not here, raise it through live chat or email.

Yes. Whether your account and transactions are permissible depends on your local law and the eligible regions we currently support. Check your applicable laws before opening an account.

We record the transaction reference and your registered wallet number to verify the deposit. We do not store your bKash or Nagad PIN or any authentication credential.

Email our support team with your registered mobile number and a data access request. We will confirm what we hold and respond within the timeframe required by applicable policy.

We post all term changes on this page with an effective date. Continuing to use your account after that date means you accept the revision. You may close your account if you do not agree.

Raise it through live chat or email with the transaction reference. We review wallet transaction records and coordinate with our payment processing to resolve disputes on a case-by-case basis.

Retention periods follow the requirements of the policy applicable to your region. We do not keep personal data longer than required. Contact support for specifics relevant to your account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.